Coronavirus (COVID-19) support

Here are just a few of the things that we are doing here at DesignedVR to keep our customers & staff safe during the age of covid-19: Thorough cleaning and disinfection after every guest, Social Distancing policies are in effect, Smart locks that allow for self-check-in, as well as limiting contact with staff, and 24-hour support for all guests. 

Tourist Portal
Cancellation options

Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in.

 

** Please note, there will be a security deposit hold placed on the check-in day. **

 

The security deposit is not due up front. It is only collected in the event of damage to the home. It is more like an ” incidental hold” placed on the card upon check-in and is released after checkout.